Need help? The following should cover most of your questions. If you have any questions that are not covered below, please feel free to contact us.

How does MeetASugarDaddy.com's site work?

MeetASugarDaddy.com provides a safe, secure and anonymous way to find and communicate with people with the same relationship goals that you have. MeetASugarDaddy.com helps you cut through all of the fake personalities and responses and brings everyone together with common goal and understanding from the beginning of the relationship.

What is the difference between a standard member, a silver member, and a gold member?

Each membership level has an additional amount of access and functionality throughout the site.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Is it free, or is there a catch?

To become a member is 100% FREE. With your FREE membership you will have the ability to:

* Search for other members

* Rate Photos

* Send Virtual kisses to other members

* Receive technical support via email

* Upload your photos for others to see

* Hotlist your favorite members

CLICK HERE to join now for FREE!

Why can't I send messages?

To send messages you must be a Silver or Gold Member.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Is my privacy respected?

Yes! We will never give your details to other members or use your details for any purpose without your permission. For full details please review our privacy policy.

Is the content censored?

As a rule no. We're not here to police our members. However, we reserve the right to delete or modify unacceptable profiles. Amongst other reasons we reserve the right to delete or modify profiles that:

• Contain contact information such as email addresses, ICQ numbers, Telephone numbers, addresses, etc.
• Are illegal, e.g. under 18 years of age or solicit contact from people under 18 years.
• Are racist, or attack other groups or religions

Please refer to our terms of use for full details.

I've forgotten my login details. How do I find them?

Easy! Just click on the Forgotten Password link, complete the simple form and we'll mail them to you. If you still have a problem, please contact us.

Can I change my Password?

Yes. Click on My Profile in your member's menu, then edit the password field and save changes.

Profile Help

Why must I set up a profile to use the site?

You can search the site without setting up a profile. To use more features you need to become a member and set up a profile. Remember, it's 100% FREE to become a member.

Do I have to pay to set up a profile?

No. To set up a profile you need only become a standard member; to use all the functionality of the site you will need to become a Silver or Gold member.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

How do I set up my Profile?

If you are not yet a member, start by joining MeetASugarDaddy.com.com for free.

Can I change my Username?

No. Your username can not be changed once you have chosen one.

Can I change my Profile?

Yes. Click on My Profile in your member's menu, then edit the appropriate fields and save changes.

Can I hide my profile from public view?

Yes. In your control panel under the member info box just click "Suspend" beside your profile status. You can reactivate your account at any time.

How do I delete my profile?

In your control panel under the member info box just click suspend beside your profile status, then contact MeetASugarDaddy.com to request deletion. Note: This process cannot be reversed and will completely delete all your details on the site. If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other (future) profiles. If you are not sure about this, we recommend that you simply hide your profile.

Photo Help

How do I add a photo to my profile?

In your profile click on the My Uploads link for uploading video, music or photos.

Does my photo automatically show on my profile?

No. All newly uploaded photos must be checked and approved by our support staff before they become publicly visible. The same is true of existing photos if you change your primary picture. Photos approval times are based on your membership level. Silver and Gold Members get much faster profile approvals.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Are there any specific requirements for adding photos

Yes. Your photo must either be in JPEG, GIF, PNG, or BMP format. Your photo must be less than 1 MegaByte, but there is no restriction on the dimensions of the image you upload. We will automatically resize it if it is too large.

Why did my photo disappear from my profile?

Your photo may be deleted if it does not comply with our technical requirements, is obscene or is a picture of a celebrity or other copyrighted material such as cartoon pictures.

Search Help

How do I search?

For a quick and simple search, specify your requirements in the Quick Search or Browse form and click the button.

How do I search for a specific member name?

Easy! Using the Find By Name option in the search section, enter the other person's username or part of their name and click 'Go'.

Why do I not get any results when I search?

You are most probably making your search criteria too narrow. Try relaxing your requirements a bit, e.g. a wider age range, etc. If you are looking for a blonde, blue eyed 21 year old, non-smoking female living in Outer Mongolia who wants children, chances are you will not get many results!

What is a match?

Matches are other members whose profiles meet the criteria you specified in your My Ideal Match page when you set up your profile. Our matching engine performs two-way matches, so members will only appear in your match list if your profile also meets the criteria they specified for their matches.

How do I refine my matches?

Make sure your profile is as complete as possible and that your desired partner details are not too open. E.g. if your desired partner is a female aged between 18 and 80 living anywhere in the world matching will not work well for you. The trick is to find the right balance between too open a match and too narrow a match. As well as the profile details you specify for a match you have the option to rate how important each detail is.

How do I contact another member?

When you view another member's profile you will see a 'Contact Him or Her' link. If you are a Silver or Gold member click this link and then enter your message in the text box provided and then click send.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Can I send a message without always going to the other member's profile?

Yes, add the other member to My Friends by clicking the Add Friend link on their profile. In the future you can message them from your instant messenger, presence, or friend's list.

Will any of my details be exposed?

No! The message sent to the other member will only contain your username, your message and brief instructions telling them how to reply. See our privacy policy for further details.

I received a message from another member. How do I reply?

The easiest way is to follow the link provided in the email you received. That will take you to their profile, where you can use the 'Contact Him (or Her)' link to send a reply message. Remember, you need to be a Silver or Gold Member to send messages.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Must I be a Gold Member to receive messages?

No, you will receive messages sent to your username even if you are not a Gold member. You will, however, need to be a Silver or Gold member to reply.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

I accidentally deleted the message I received can you help?

No. Sorry, we cannot retrieve the content of messages once they're deleted.

How do I stop receiving messages from a specific member?

Follow the link to their profile in the email you received from them and click the 'Block Him or Her' link under their photo. If they try and contact you in future, they will see a note saying that you have blocked messages from them and that they cannot contact you. Remember only you can remove the message block.

What does it cost to be a member of MeetASugarDaddy.com?

MeetASugarDaddy.com is always 100% Free to join, but to use all the exciting functionality of the site you must become a Silver or Gold Member.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

What is the advantage of Silver Plus and Gold Plus Memberships?

The Silver Plus membership gives you all of the access of the Silver Membership, but it also allows standard members to send and receive messages from you.

The Gold Plus membership gives you all of the access of the Gold Membership, but it also allows standard members to send and receive messages from you as well.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.

Is it safe to enter my credit card details on the site?

Yes. Credit card payments are processed using CCBill's or Paypal's Secure Website. CCBill and Paypal are two of the largest and most respected global card processing companies online. All your card details are encrypted for maximum security for use over the Internet. Further, no credit card details are stored anywhere on our site.

What will appear on my credit card account?

Payments will be shown as a purchase from either Epoch or CCBill, depending on who your subscription is processed through.

Will my subscription automatically recur or be automatically renewed?

All memberships are recurring memberships. You can cancel your membership at anytime by using the contacting the billing companies directly. For subscriptions with Epoch.com, contact their billing support here. For subscriptions with CCBill.com, contact their billing support here.

I have not used all of my subscription and want to delete my profile. Will I be refunded the balance?

Deleting your profile will result in your unused subscription being lost unless otherwise approved. Please contact us at our contact form.

Will my profile remain on the site after my subscription ends?

Yes. You will however need to subscribe again if you want to contact other members again in future. To contact other members you will need to be a Silver or Gold member.

CLICK HERE to see all of the benefits that you get with the Silver and Gold Memberships.